Skip to main content
Imba Support Portal Help Center home page Imba Support Portal
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Imba Support Portal
  2. Kawaii Home Design

Kawaii Home Design

DIY & design your showroom

How To Play?

  • Showroom
  • Pitch Challenge
  • Voting
  • Orders
  • Boutique
  • Journal
See all 8 articles

Beginner's Guide

  • What are the requirements to play the game?
  • What is the goal of the game?
  • Can I play Kawaii Home Design offline?
  • What are "Token" for and how to get them?
  • What are "Blueprint" for and how to get them?
  • What are "Gem" for and how to get them?
See all 10 articles

Account Issues

  • How to play one Kawaii Home Design account using different OS (iOS, Android, etc.)
  • How to turn the notifications On/ Off (iOS)
  • How to turn the notifications On/ Off (Android)
  • Can I change my character name
  • Someone is playing under my account!
  • I have noticed an inappropriate nickname

Facebook & Friends

  • Can I connect multiple Facebook accounts to one gaming account
  • Why and how should I connect the game to Facebook

Payments

  • Kawaii Home Design is free to play
  • I have spent gems/ coins accidentally. Can you return them?
  • I lost resources due to disconnect. Can I get them back
  • How can I disable in-app purchases
  • The items I bought were not delivered (iOS)
  • The items I bought were not delivered (Google Play)

Performance

  • TERMS OF USE
  • Why can't I download the game
  • Why can't I update the game
  • Game crashes or won't load (iOS)
  • Game crashes or won't load (Android)
  • What is the server maintenance
See all 7 articles
Imba Support Portal
Powered by Zendesk